Refund policy
Refund Policy
Our broth comes in glass jars, so we keep this simple.
Returns: We can’t accept returns. Shipping glass jars of food back isn’t practical or safe.
Something wrong? If your order arrives damaged, leaking or incorrect, or you’re not happy with it, email us at info@somabonebroth.com. Include your order number and, if you can, a photo. A real person will get back to you and we’ll make it right, usually with a refund or a replacement.
Refunds go back to your original payment method.